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Top 5 Advantages of Hosted PBX Solutions

2 min read | Sep 15, 2015

Hosted PBX (Private Branch Exchange) is a comprehensive collection of mobile technologies that allows for the transmission of voice communications and other multimedia capabilities across Internet Protocol (IP) networks. Recognized by small and medium-size business owners for its low-cost and efficiency, your PBX system is operated entirely by your VoIP (Voice over Internet Protocol) provider, enabling your business to leverage virtually any IP network for voice communications at minimal cost.

Features include:

  • Complete solution management and operation by your telephone system provider

  • Cloud hosting to reduce costs

  • Integration with a variety of devices to boost productivity and versatility

Why invest in Hosted PBX solutions?

Access to any IP network is valuable, but it isn’t the only advantage of implementing hosted PBX for your business. Here are the other ways that hosted PBX can untangle your company’s IT and slingshot you into the future of mobile:

More flexibility

Hosted PBX is virtual, allowing your employees to utilize their business landlines over the internet and letting them make and receive calls even when they’re out of the office. Furthermore, virtual systems can easily grow and adapt with your business.

Software integration

You can integrate your PBX network with other essential business softwares, such as email accounts and employees’ mobile devices. For example, PBX can integrate your system with the popular Find Me/Follow Me apps, which redirect inbound calls from your employees’ office landlines to a mobile device of their choice.

Lower cost

With traditional phone networks, on-premise telecommunications equipment can be expensive. However, there is no costly on-site equipment to maintain with hosted PBX solutions.

Simple manageability

With hosted PBX, all changes are managed on an easy-to-use web portal hosted by your VoIP provider outside of your company network.

Boost credibility

Hosted PBX can enhance your customers’ experience. From customizable auto-attendants and hold music, to a more strategic geographic focus, you now have the ability to provide clients with an even more elite quality of service that refines your business image and establishes you as a credible source in the eyes of your customers.

Find out if Hosted PBX solutions are right for you here.

It’s important to make sure your business can support a hosted PBX system before purchasing any package.

To find out if your company is prepared for PBX solutions, contact Benton Tech today, and get started getting smarter.